Shipping policy


Last Updated: September 8, 2026

At Ahmed Sweets, we carefully pack every order to ensure that your products reach you fresh, secure, and in excellent condition.

Order Processing

  • Orders are usually processed and dispatched within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays may be processed on the next business day.
  • During sales, promotions, Eid, Ramadan, or periods of exceptionally high order volume, processing may take slightly longer.

Delivery Time

Our standard delivery time within Pakistan is approximately:

  • Lahore: 1–2 business days
  • Major Cities: 2–4 business days
  • Other Areas: 3–6 business days

Delivery times are estimates and may vary depending on the destination, courier service, weather, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery location and order details.

Any applicable free-shipping offer will be clearly mentioned on our website or during checkout.

Cash on Delivery

We offer Cash on Delivery (COD) on eligible orders within Pakistan.

Customers are requested to provide an accurate and complete delivery address and a reachable phone number when placing an order.

Order Confirmation

After placing your order, you may receive an order confirmation through the contact information provided during checkout.

For COD orders, we may contact you to confirm your order before dispatch.

Order Tracking

Once your order has been dispatched, tracking information may be provided through SMS, WhatsApp, email, or another available communication method.

You can use the tracking information provided to check the status of your shipment.

Delayed Deliveries

While we work with our courier partners to deliver orders within the estimated timeframe, delays can occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier operational issues
  • Incorrect or incomplete delivery information
  • Areas with limited courier access
  • Unforeseen circumstances

If your order is delayed, please contact us and we will assist you in checking its status.

Incorrect Address

Customers are responsible for providing the correct delivery address and contact information.

If an order is returned to us because of an incorrect/incomplete address, an unreachable customer, or repeated delivery attempts, additional delivery charges may apply if the order needs to be shipped again.

Refused or Unaccepted Orders

For COD orders, please accept your parcel when it arrives.

If an order is intentionally refused or rejected without a valid reason after dispatch, the customer may be responsible for the applicable shipping and return-to-origin charges.

Damaged or Incorrect Orders

We take great care when packing your order.

If you receive a parcel that appears damaged, incorrect, or has an issue with the contents, please contact us as soon as possible after delivery with your order number and clear photos/videos of the parcel and product.

We will review the issue and assist you according to our Return & Refund Policy.

Contact Us

If you have any questions about your shipment or delivery, please contact Ahmed Sweets through the contact details provided on our website.

Ahmed Sweets — The House of Soughat

Thank you for shopping with us!